Contact information

If you have questions about ceramic mug styles, pattern details, mug capacity, order status, package breakage after receiving mugs, shipping or after‑sales support, please feel free to get in touch with us.

Operated by: Wuhan Xin'an Jiasheng Network Technology Co., Ltd.
Business License Entity: Wuhan Xin'an Jiasheng Network Technology Co., Ltd.
Registered Address: Room 3, Floors 1–2, Building 32, Sanyang Residential Community, Laodong Subdistrict, Jiang'an District, Wuhan, Hubei, China
Email: service@goltavo.com
Customer Service Phone: +1 9373109242

We aim to reply to all customer inquiries within 1‑2 business days. When contacting us for broken‑mug claims, please attach clear photos of the ceramic mug and outer shipping package to help speed up case processing.

Meta description: Contact Goltavo support for ceramic mug product, order, broken‑goods after‑sales issues. View our complete registered company information.